Store Policy

Customer Care

At Jekton, we are dedicated to providing exceptional customer care for all our physical products. Your satisfaction is our top priority, and we strive to make your shopping experience as seamless and enjoyable as possible. If you have any questions, concerns, or need assistance with your order, our friendly and knowledgeable customer service team is here to help.

Whether you need help with product information, order tracking, shipping details, or returns and exchanges, we are just a call or email away. Please Contact us and we will be happy to assist you promptly. Thank you for choosing Jekton, where customer satisfaction is always guaranteed.

Privacy & Safety

At Jekton, we value your privacy and safety. We are committed to protecting the personal information you share with us when purchasing our physical and digital products. This Privacy & Safety Statement outlines our practices to ensure your data is secure and your shopping experience is safe.

1. Collection of Personal Information

When you place an order with Jekton, we collect personal information such as your name, shipping address, billing address, email address, phone number, and payment details. This information is necessary to process and fulfill your order accurately and efficiently.

2. Use of Personal Information

The personal information we collect is used for the following purposes:

Processing and fulfilling your orders.
Communicating with you about your order status and providing customer support.
Sending you updates and promotional offers (if you have opted in to receive such communications).

3. Protection of Personal Information

We implement a variety of security measures to protect your personal information. Our website uses industry-standard encryption technologies to safeguard your data during transmission. Additionally, we maintain secure servers and databases to store your information securely.

4. Sharing of Personal Information

Jekton does not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing your orders, as long as those parties agree to keep your information confidential.

5. Safety of Physical Products

We ensure that all physical products sold by Jekton meet high safety standards. Our products are sourced from reputable manufacturers who comply with industry safety regulations. We conduct regular quality checks to ensure that our products are safe for use.

6. Security of Digital Products

For digital products, we ensure that all downloads and online services are secure and free from malicious software. We regularly update our digital offerings to protect against security vulnerabilities and provide a safe user experience.

7. Cookies and Tracking

Jekton uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand your preferences and improve our website's functionality. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.

8. Your Consent

By using our website and purchasing our products, you consent to our Privacy & Safety Statement. We may update this statement from time to time, and we encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about our Privacy & Safety Statement or our practices, please contact our customer service team using Contact Us form. We are here to assist you and ensure your experience with Jekton is secure and satisfactory.

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